Funniest Maschine Story Ever, NI ROCKS!!

thedreampolice

A backwards poet writes inverse.
ill o.g.
Battle Points: 21
So sadly, the other day I noticed a small line forming on the top of my left screen. BUMMER, my screen has a small issue. I figured I had better get it resolved ASAP. I have had this thing pretty much since launch and used the crap out of it, at this point i am not really surprised. I cross my fingers and hope I have some warranty on it. So I email NI support this..

---------------My email
I have a line running across the top of the left screen on my Maschine and it
makes me sad. Maybe I will console with tasty bacon, but it does not fill the
empty hole in my heart knowing that my maschine is slightly broken. :(

Can you help?
---------------

--------------There Reply------------
Hello Chris Scheidies,

You can enjoy that tasty bacon knowing we would like to take back your Native
Instruments hardware unit for testing and repair/replacement (if necessary).

Native Instruments will pay for domestic shipping to and from our US office. We
provide.............
---------------------------------


So awesome!
 

Sucio

Old and dirty...
ill o.g.
Battle Points: 304
Dude...they sent me a replacement...and never requested my old one back.....
 

Sucio

Old and dirty...
ill o.g.
Battle Points: 304
If anyone knows how to fix a maschine unit, I'd love to have my other one fixed.
 

zeek

Member
ill o.g.
thats awesome customer service. appreciate that.

peace.

btw. what up saint joe! interested in your new site, but still aint forked over for maschine yet. very soon, and ill definately sign up.

peace.
 
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